Obtaining Telephone Services from Offender Connect

By Alex Watts


All users of ITI Bill Pay or Inmate Banker users should know that the www.inmatetelephone.com as well as the inmatebanker.com sites will not be active any longer. All users have to access their account with the Inmate offender connect website at offenderconnect.com. Once the families of inmates have created their new account at Offender connect website, they can transfer their existing account information and merge the two accounts.

The inmate offender connect service allows the family members to create their prepaid account for the inmate. They can even avail several numbers which the inmate can call to. The family can take care of all the account management from the online site. It is also possible to make deposits of money into the inmate's trust account, so that he can take it and use it for making any purchases.

The family phone account can be created very easily by just entering the phone numbers and depositing the necessary prepaid amount. The inmate can then start calling the family at several of the numbers that have been listed by them. Members who were availing the inmate telephone services through www.inmatetelephone.com should now register at the offender connect website. Depositing money into the inmate's commissary account is very simple as the family need not drive and make a visit to the detaining institution.

The inmate can use the funds to make purchases from the canteen, as the funds are immediately updated. The family can also send emails through the offender connect website and do not need to search for a stamp or envelope to correspond with their dear ones. The emails are sent by inmate offender connect services to the facility and are disbursed by the authorities after review.

You can select from the choices of my phone account or Offender phone account. You can add money to the inmate's phone account. This amount then becomes his property and he can make phone calls. You can find out the list of participating facilities for Offender Connect, by selecting a state from the dropdown box at their website. A list of the participating facilities in the state will be shown. If you do not find your facility in the list, you can click on Request a service and ask for a specific service in your facility.




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